July 23, 2019
Disclaimers & Policies

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Fequently Asked Questions

Q...What is a Virtual Tour?
   A...Typically, a virtual tour when applied to real estate is any means to visually experience a property without actually being there and using a series of still images, moving images and/or video images.

Q...Why should listed properties be advertised on HomeScenes.com?
   A...HomeScenes.com provides virtually unlimited high quality images for each property which presents a more complete tour. This gives the prospective home buyer a better emotional connection to the home and the agent. Each property tour includes advertising on the HomeScenes.com web site!

Q...Where can HomeScenes.com virtual tours of listed properties be advertised?
   A...Most multiple listing services are syndicated so tour links are connected to many web portals via the multiple listing services. Listing Agents are in charge of marketing their listings using print media and the Internet. Additionally agents should consider: personal/office web sites; property flyers; newspaper and magazine ads and business cards displaying web site address; It is also very important to have a reference to the virtual tour on the property yard sign, either a sign rider or individual sign displaying the location of the virtual tour to all drive-by prospects.

Q...Who visits HomeScenes.com?
   A...Real estate professionals, home buyers and home sellers, mortgage reps, relocation companies and anyone with an Internet connection interested in real estate. HomeScenes.com experiences thousands of viewers from all over the world.

Q...Do HomeScenes.com visitors have to pay to see the virtual tours?
   A...No. There is never a charge to view HomeScenes.com property tours. When using a PC or lap top viewers are not asked to sign in.

Q...How do buyers and sellers find HomeScenes.com on the internet?
   A...By simply logging onto www.homescenes.com. For visitors who do not know the name HomeScenes.com they will find HomeScenes.com through many major search engines and alternate web sites that are linked to HomeScenes.com such as Realtor.com and local office web sites.

Q...Can For Sale By Owners advertise on the HomeScenes.com web site?

Q...Should all listed properties have a virtual tour including new construction and vacant properties?
   A...Yes. HomeScenes.com recommends that all properties for sale have a professionally presented property tour. Many real estate agents try to treat all of their clients the same and order photography for all of their listings. Advertising homes for sale on the Internet exposes the properties to larger numbers of buyers from around the world.

Q...How do real estate professionals place a virtual tour order?
   A...Every HomeScenes.com member agent has a Log In / Agent Account. The 'Agent Login' button is located at the bottom left of the HomeScenes.com home page. All major credit cards are accepted.

Q...How long will HomeScenes.com virtual tours be displayed on the internet?
   A...HomeScenes® produced property tours are advertised on the HomeScenes.com web site for 6 Free months and can be renewed indefinitely.

Q...How are price changes, status changes, deletions and property information made for the virtual tours?
   A...The real estate professional representing the property has a Log In / Agent Account and can edit the property information.

Q...Can HomeScenes.com virtual tours of listings be transferred from agent to agent?
   A...Yes, or a processing fee.

Q...Can listings on Realtor.com be linked to a HomeScenes.com virtual tour?
   A...Yes, for a small fee if applicable.

Q...Can HomeScenes.com virtual tours be e-mailed to any interested party?
   A...Yes, at no charge.

Q...Who takes the pictures for the HomeScenes.com virtual tours?
   A...A HomeScenes media specialist (have SUPRA key) will arrange an appointment to shoot the images of the property. Travel Fees may be charged if shoot requests are outside our service areas. In areas that we do not service, the real estate professional or seller can shoot photos using a digital camera and simply upload the still images to a specific HomeScenes.com program, images are produced in to a professionally presented property tour instantly for a small fee.

Q...Why do the HomeScenes.com virtual tours have so many pictures?
   A...To provide a complete walk-through tour of the property (so viewers feel like they have viewed the property in person). Our goal is to increase the emotional connection between the home and the potential buyer.

Q...Can additional pictures supplied by the seller/agent be added to the virtual tour?
   A...Yes, for a small fee.

Q...Does the real estate agent have to be present while their listing is being photographed?
   A...It is typically required for the seller or agent to be present for access to the property. The exception would be in those cities where the photographers are allowed to acquire a lock box key or key card.

Q...Does HomeScenes.com produce staged virtual tours?
   A...For an additional 'time with the photographer' fee the HomeScenes media specialist can allow extra time at the shoot, so the agent / seller can ask questions and make adjustments as the photographer moves through the home. Note: the HomeScenes.com photographer is not involved in moving items or staging the home.

Q...What is an Amenity Package?
   A...Many communities have great amenities such as pool, tennis, golf, lake, etc. If requested by the person entering the tour order, (after shooting the home tour), the media specialist will drive to the community amenity locations and shoot the community amenity photos. These photos will be added to the produced HomeScenes.com property tour.

Q...What could sound enhancements do to enhance the virtual tour?
   A...Many internet shoppers like to be 'WOWED' with high tech enhancements. This enhancement can also increase the emotional connection between the home and the potential buyer.

Q...Will a HomeScenes.com media specialist return to a property and re-shoot a particular scene or scenes?
   A...Yes, for a small fee.

Q...Can real estate professionals link from their personal/company/office web sites to HomeScenes.com virtual tours?

Q...What is the e-BID feature on the HomeScenes.com web site that shows for most all of the tours?
   A...The free e-BID Program was developed to help 'start the ball the rolling' by encouraging communication between potential buyers/agents/sellers.

Q...Why do some virtual tours show the address on HomeScenes.com?
   A...To 'show the property address' is a free feature option selected by the agent and seller.